Returns & Exchanges

Due to the perishable nature of our functional social tonics, we cannot accept physical returns of food or beverage products. However, if your order arrived damaged or didn't meet your expectations, we are committed to making it right through a refund or replacement.

Return Process

• 1.
  Inspect Your Shipment

  Upon delivery, please examine your package for any signs of leakage, broken seals, or transit damage to ensures your hiyo is safe to consume.

• 2.
  Contact Support

  If there is an issue, email our team within 14 days of receipt with your order number and a brief description of the problem.

• 3.
  Provide Documentation

  For quality control purposes, please attach a clear photo of the damaged items or the specific batch code found on the bottom of the cans.

• 4.
  Resolution Processing

  Once reviewed, we will issue a full refund to your original payment method or ship out a fresh replacement pack at no additional cost.